FAQ

General

Where can I find your products in store?

Most Palmer’s products can be found in all major supermarkets, beauty stores, independent chemists and online chemists. Please visit our Retailers page to find a general list of retailers that carry our products.  If you are unable to find a particular product at your local retailer, you may purchase via mail order by contacting our customer service department on 0208 418 9543.

Are you currently affiliated with any charities?

Palmer's is a proud sponsor of Breast Cancer Care, Susan G. Komen for the Cure and the Young People's Chorus of New York City.

How can I update my personal information?

You may update information from your computer by simply logging into your Palmer's Lovers Community account.  Here you will be able to update/change your address info, telephone number, username and password.  Not a Palmer's Lover?  Click here to join.

Is your website secure?

Palmer's recognizes the importance of protecting the privacy of anyone who visits our site.  Palmer's does not sell, rent, trade or otherwise knowingly share or provide your information to a third party.  To prevent unauthorized access, maintain data accuracy and ensure the correct use of personal information, Palmer's uses appropriate industry standard procedures to safeguard the confidentiality of personal information.  All transmissions of personal information are through secure computer servers, which also run authentication and secure socket layers (SSL) software data encryption software to encrypt all personal information including your name, address, to protect it from being read.  Access to Palmer's Lovers user accounts are password protected. 

Do you test your products on animals?

Palmer's is a "cruelty-free" company and does NOT conduct product tests on animals.