LAST UPDATED: July 2018
We are committed to protecting your personal data and to respecting your privacy. This Privacy Policy lets you know how we look after your personal data and tells you about your privacy rights and how the law protects you.
This Privacy Policy aims to give you information on how and why E.T. Browne UK Limited processes your personal data, including when you use our website (regardless of where you visit it from), and any data you may provide through this website when take part in a competition, leave a product review or use one of our website tools.
This website is not intended for children and we do not knowingly collect data relating to children.
Please read this Privacy Policy together with any other Privacy Policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
---|---|---|
To manage our relationship with you which will include notifying you about changes to our terms or privacy policy |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
(a) Necessary to comply with a legal obligation (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To enable you to partake in a prize draw, competition or complete a survey |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop and improve our products and services, to better engage with you) (c) Consent - so you can receive marketing communications from us. |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, fraud, reporting and hosting of data) |
(a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy in order to better engage with you) |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop and improve our business and our products and services, and to inform our marketing strategy in order to better engage with you) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile |
Necessary for our legitimate interests (to develop our products/services and better engage with you.) |
To allow you to submit content (for example uploading images or ratings and reviews) on our Website, our apps or our social media platforms, or to accept our re-use of any content you posted on our social media platforms. |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
Consent - to provide you with the service you have requested, for example to enable you to upload content. Our legitimate interests (to develop and improve our products and services, to better engage with you and to secure our website, apps and other tools, including designing new features). |
To facilitate use of our website tools, for example, when you submit data to be able to use apps such as our hair consultation tool |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Technical |
Consent – to provide you with the service you have requested, for example, show you recommended products or complete your purchase. Our legitimate interests ( to improve our products and services, to better engage with you and to secure our tools). |
When you communicate with us to ask questions relating to our brands, our products and their use, or your rights. |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
Performance of a contract with you – to respond to your enquiries. Our legitimate interests (to improve our products and services and to better engage with you) |
We may collect your personal data by cookies or similar technologies, when you browse our website or apps or on third party websites or apps where we have cookies, and combine this with personal data you have already shared with us, in order to:
For more information about the cookies we use, please see our cookies policy at Section 17 below. |
(a) Profile (b) Marketing and Communications (c) Technical (d) Usage |
Consent to store cookies on your device Our legitimate interests (to develop and improve our products and services, to better engage with you and to secure and protect our website and tools). |
If you wish to exercise any of the rights set out above, please contact us here [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.
Cookie |
Name |
Purpose |
More information |
Owner |
Duration |
---|---|---|---|---|---|
Functionality Cookie |
46d50b4ce9bc921e80127f1faec137f8 |
PrestaShop cookie to remember user’s preferences including language, currency, and last category visited. |
uk.palmers.com |
20 Days |
|
Functionality Cookie |
__utmc |
Cookie to determine whether the user was in a new session/visit. |
Palmers.com |
||
Analytical/Performance Cookie |
__utma |
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
Palmers.com |
||
Analytical/Performance Cookie |
__utma |
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
Google Analytics |
2 years from set/update |
|
Analytical/Performance Cookie |
__utmb |
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. |
Google Analytics |
30 mins from set/update |
|
Analytical/Performance Cookie |
__utmc |
Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. |
Google Analytics |
End of browser session |
|
Analytical/Performance Cookie |
__utmz |
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. |
Google Analytics |
6 months from set/update |
|
Analytical/Performance Cookie |
__utmv |
Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. |
Google Analytics |
2 years from set/update |
|
Analytical/Performance Cookie |
__utmt |
Used to throttle request rate. |
Google Analytics |
10 minutes |
|
Targeting Cookie |
_tq_id.TV-092772-1.ac28 |
These cookies are used to enable optimisation of TV advertising by tracking sessions and conversion timings in relation to TV ad spot air times. |
TVSquared |
2 Years |
|
Functionality Cookie |
civicAllowCookies |
To set cookie preference |
cookie-control |
90 days |
|
Functionality Cookie |
civicShowCookieIcon |
To remember 'Accept Cookie' preference |
cookie-control |
3 months |
|
Strictly Necessary Cookie |
fblo_1417257268530095 |
Facebook Login |
|
3 months |
|
Strictly Necessary Cookie |
fbm_1417257268530095 |
This is a Facebook cookie that helps us determine which of our users have chosen to connect their uk.palmers.com account to their Facebook account. |
|
1 year |
|
Analytical/Performance Cookie |
header_mailchimp |
Used to track users who click through from a Mailchimp marketing email |
Mailchimp |
||
Strictly Necessary Cookie |
resolution |
Used to remember user screen size to display correct content |
Palmers |
Session |
|
act |
|
||||
Functionality Cookie |
c_user |
Used in conjunction with the xs cookie to authenticate your identity to Facebook |
|
90 days |
|
Strictly Necessary Cookie |
datr |
Identifies browsers for purposes of security and site integrity, including for account recovery, and identification of potentially compromised accounts. |
Browser identifier and time stamp |
|
2 Years |
Analytical/Performance Cookie |
fr |
User and browser ID; time stamp; miscellaneous other data |
User and browser ID; time stamp; miscellaneous other data |
|
90 days |
Functionality Cookie |
presence |
Site Features and Services |
|
||
Functionality Cookie |
sb |
Identifies browser for login authentication purposes |
Browser identifier and time stamp |
|
2 Years |
Analytical/Performance Cookie |
wd |
Determine Performance |
|
Session |
|
Functionality Cookie |
xs |
Used in conjunction with the c_user cookie to authenticate your identity to Facebook |
Session ID, creation time, authentication value, secure session state, caching group ID |
|
90 days |
Targeting Cookie |
DSID |
These are publicity cookies used to improve advertising. Usually used to target publicity according to contents that are relevant for a user, improve performance reports of the campaign and avoid showing advertisements that the user has already seen. Further information on Doubleclick cookies in https://goo.gl/2aiHzY |
Doubleclick |
18 Months |
|
Analytical/Performance Cookie |
IDE |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
Doubleclick |
1.5 Years |
|
Analytical/Performance Cookie |
UID |
Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. |
comScore |
2 Years |
|
Analytical/Performance Cookie |
UIDR |
Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. |
comScore |
2 Years |
|
_dpm_id.5467 |
Doubleclick |
||||
cto_lwid |
Doubleclick |
||||
Targeting Cookie |
post_dcm |
These cookies allow us to record information about the website or content you have chosen to share by using our Po.st URL shortening and sharing tool. We use this information to identify the interests of users who share Po.st links, and also of users who click on Po.st links that have been shared. This enables us to deliver advertising to you that is more relevant to your interests. Read more at https://radiumone.com/use-of-cookies/#SBm54mDGQ2S5FiCl.99 |
Rhythm One (formerly RadiumOne) |
18 Months |
|
Targeting Cookie |
post_uuid |
These cookies allow us to record information about the website or content you have chosen to share by using our Po.st URL shortening and sharing tool. We use this information to identify the interests of users who share Po.st links, and also of users who click on Po.st links that have been shared. This enables us to deliver advertising to you that is more relevant to your interests. Read more at https://radiumone.com/use-of-cookies/#SBm54mDGQ2S5FiCl.99 |
Rhythm One (formerly RadiumOne) |
18 Months |
|
Analytical/Performance Cookie Targeting Cookie |
ra1_oo |
Gwallet is a domain used by Radium One which is an analytics company that is part of a network of sites, cookies, and other technologies used to track you, what you do and what you click on, as you go from site to site, surfing the Web. Over time, sites like Gwallet can help make an online profile of you usually including the sites you visit, your searches, purchases, and other behaviour. Your profile can then be exchanged and sold between various companies like gwallet.com as well as being sold to other advertisers and marketers. |
Rhythm One (formerly RadiumOne) |
18 Months |
|
_twitter_sess |
Targeting / Advertising |
|
|||
Analytical/Performance Cookie |
ads_prefs |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account |
|
2 years |
|
Analytical/Performance Cookie |
auth_token |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account |
|
2 years |
|
Targeting Cookie |
csrf_same_site |
Targeting / Advertising |
|
||
Analytical/Performance Cookie |
csrf_same_site_set |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Targeting Cookie |
external_referer |
Targeting / Advertising |
|
2 years |
|
Analytical/Performance Cookie |
guest_id |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Analytical/Performance Cookie |
kdt |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Analytical/Performance Cookie |
personalization_id |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Analytical/Performance Cookie |
remember_checked_on |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Analytical/Performance Cookie |
syndication_guest_id |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Analytical/Performance Cookie |
tfw_exp |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Analytical/Performance Cookie |
twid |
These cookies enable us to track visitor activity from our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information relating to your account. |
|
2 years |
|
Targeting Cookie |
AID |
Targeting / Advertising |
|
1 Year |
|
1P_JAR |
Targeting / Advertising |
|
1 Year |
Follow us: