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Frequently Asked Questions

Cocoa Butter Formula®

Why do your products smell like chocolate?
Cocoa butter is a natural moisturizer derived from the cocoa bean. This is the same cocoa bean that brings us chocolate. With Palmer's, you can enjoy the benefits of natural cocoa without the guilt.

Palmer's also provides fragrance free versions that have all the benefits of cocoa butter without the scent.

I like going out into the sun. Should Palmer's Cocoa Butter Formula be applied before or after?
Palmer's Cocoa Butter Formula SPF 15 Body Lotion and Moisturizing Gel Oil with SPF 15 are perfect products to moisturize and protect your skin, everyday, while outside. Another product to consider is Palmer's Cocoa Butter Formula Ultra Moisturizing Lip Balm with SPF 15. It moisturizes with all the benefits of cocoa butter and protects from sun exposure with SPF 15.
Are the formulas in the lotion, tube, and jar the same?
No, they are not the same. While the lotion offers a rich, thick formula, the tube is a cream formula that is even thicker and more concentrated and also contains Vitamins A and C. The jar, the most concentrated formula, is a solid which softens upon contact with the skin.
Where do you get your Palm Oil from and does it have any negative effects on the habitats and animals?
Palmer’s and its palm oil suppliers are members of the Roundtable on Sustainable Palm Oil. The RSPO sets social and environmental standards for sustainable palm oil production, such as no new clearing of primary tropical forests, conservation of natural habitats, and respect for workers and indigenous people. We are committed to responsible and sustainable palm production. Sustainable means a commitment to safeguarding the environment; protecting native animal species, such as orangutans and tigers; providing a safe and healthy work environment for their employees; respecting local land rights and helping to develop local communities. Learn more about the Roundtable for Sustainable Palm Oil at
Is your Palmer's Cocoa Butter Formula stretch line safe to use during pregnancy?
Yes, our products are safe, effective and recommended for use during pregnancy. Palmer's Cocoa Butter Formula products are dermatologically tested to help improve the appearance of stretch marks while keeping skin soft and toned while your belly expands. As indicated, if you are experiencing any kind of adverse reaction, discontinue use and seek medical attention immediately.
How often should I use your products to help improve the appearance of stretch marks?
We recommend that you use our products twice a day, morning and evening, to help keep skin tone soft and smooth while helping to visibly improve skin's elasticity. With consistent use, skin stays supple and firm. Palmer's combines only the most proven ingredients to ensure skin looks and feels healthy and soft.
Which formula works best for stretch marks?
The entire Palmer's Cocoa Butter Formula stretch line of products was developed especially to help improve the appearance of stretch marks so we've created different formulas customized to suit your individual preference.

Palmer's Cocoa Butter Formula Massage Cream and Lotion for Stretch Marks help improve the appearance of stretch marks with a special combination of Cocoa Butter, Vitamin E, Collagen, and Elastin. The lotion has the added benefit of Shea Butter. These non-greasy formulas relieve the dryness associated with stretched skin due to pregnancy and smooth stretch marks due to weight loss.

Palmer's Cocoa Butter Formula Tummy Butter is a highly concentrated formula with Cocoa Butter, Vitamin E, Collagen, Elastin, and soothing Lavender Oil that is widely recommended for stretch marks during and after pregnancy. The Tummy Butter penetrates as deep as the dryness and helps to restore vital moisture while smoothing marks and toning skin.

When should I start using your stretch products?
The sooner you start using these products, the better your results will be. No product will work for every person, but keeping the skin moisturized and supple during pregnancy is essential to help foster the best results. Palmer's recommends that you first consult your doctor before beginning any new skincare regimen.
How long does it take to see results?
Stretch marks don't just happen overnight. Immediately, you should notice that your skin looks smoother and more moisturized. After a few weeks, skin's tone and texture is visibly improved and marks are softened. In time you'll notice an overall improvement in the appearance of your stretch marks while skin takes on a healthier, firmer look.
I'm not pregnant; will your products work on my stretch marks?
Palmer's Cocoa Butter Formula Stretch products work best when used at the beginning of pregnancy or before any significant weight change where the skin might be stretched. You can expect that the Palmer's Cocoa Butter Formula stretch line of products will help skin's moisture content and elasticity, improving the appearance of stretch marks. Skin tone and texture will look more even and your stretch marks will appear softened.
I've heard a lot about the Palmer's Cocoa Butter Formula Skin Therapy Oil- what is it for?
Palmer's Cocoa Butter Skin Therapy Oil is a unique, multi-purpose dry-oil that can be used for all over face and body. This exclusive blend of key ingredients absorbs immediately with no-greasy feel and is formulated to help improve the appearance of scars, stretch marks, dry, damaged skin, uneven skin tone and aging skin. Skin looks and feels instantly soft and smooth.
Is the Bust Cream safe to use during pregnancy?
Palmer's Cocoa Butter Formula Bust Cream is safe to use during pregnancy but you should thoroughly remove any product residue from the breast area prior to breastfeeding. As with all of our products, Palmer's recommends that you first consult your doctor before beginning any new skin care regimen.